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Terms of Use

Last updated: 10 February 2026

Important Information

By using Sosyalin services, you accept these terms of use. Please read these terms carefully before using our services.

These Terms of Use ("Terms") govern the use of social media growth services provided by Sosyalin ("Company", "we", "us"). Sosyalin is a company established under English law. For users in Turkey, these Terms are to be read together with the relevant provisions of the Consumer Protection Law No. 6502, the Turkish Code of Obligations No. 6098, and the Internet Law No. 5651.

1Definitions

"Platform": sosyalin.com website and all related services.

"User": Any natural or legal person using the Platform.

"Services": Social media followers, likes, views and similar digital marketing services.

"Order": Any service purchased by the User through the Platform.

"Third-Party Platforms": Instagram, TikTok, YouTube, Twitter and similar social media platforms.

2Scope of Services

2.1. Service Provision

Sosyalin provides various digital marketing services to help grow social media accounts.

2.2. Service Nature

Our services are provided "as is" (as-is). No specific results are guaranteed.

2.3. Delivery Times

Delivery times are estimates and may vary depending on third-party platform conditions.

2.4. Platform Dependency

Our services depend on third-party social media platform policies and API changes. Changes on these platforms may affect service quality and delivery times.

2.5. Absence of Partnership Relationship

Our services are not official advertising services, approved partnership programmes or authorised services of third-party platforms (Instagram, TikTok, YouTube, Twitter/X, etc.). Sosyalin has no partnership, representation or collaboration relationship with these platforms.

2.6. Service Changes

Sosyalin reserves the right to change, suspend or terminate any service without prior notice.

3Account and Registration

3.1. Age Requirement

You must be at least 18 years old or have legal guardian consent to use the Platform.

3.2. Accurate Information

You must provide accurate and current information when registering. Providing false information may result in your account being suspended.

3.3. Account Security

Your account security is your responsibility. You must keep your password confidential and report unauthorised access immediately.

3.4. Single Account Rule

Each user may create only one account. When multiple account usage is detected, all accounts may be closed.

4User Obligations

4.1. User Obligations

As a user you agree to the following:

  • To use the services only for lawful purposes
  • To comply with third-party social media platform terms of use
  • To provide correct profile link and information when placing orders
  • To ensure your account is public
  • Not to abuse the Platform (spam, fraud, etc.)
  • Not to purchase services for illegal, harmful or inappropriate content
  • Not to purchase services for pornographic, obscene or adult content
  • Not to purchase services for political propaganda, election manipulation or political campaigns
  • Not to purchase services for fake news, disinformation or misleading information dissemination

4.2. User Error

The Company is not liable for orders that fail due to user error (wrong link, private account, etc.).

5Payment and Pricing

5.1. Pricing

All prices are as displayed on the Platform and may be changed without prior notice.

5.2. Payment Methods

Payments are made through the payment methods indicated on the Platform. All payments are processed through secure payment infrastructure.

5.3. Payment Confirmation

Your order is processed after payment is successfully completed.

5.4. Taxes and Additional Fees

Taxes and additional fees (if any) are shown at the time of order.

5.5. Suspicious Transactions

When suspicious or fraudulent payment transactions are detected, the Company reserves the right to cancel the order and suspend the account.

6Delivery and Warranty

6.1. Delivery Times

Delivery times vary by service type and are stated on each service page. These times are estimates.

6.2. Refill Guarantee

Refill (compensation) guarantee is offered for certain services. Guarantee periods and conditions are stated on the service pages and in the Refund and Cancellation Policy.

6.3. Delivery Issues

The Company cannot be held liable for delivery issues arising from third-party platform changes, account suspension or user error.

6.4. Waiver of Right of Withdrawal

Due to the nature of digital services, the right of withdrawal under Consumer Contracts Regulations 2013 (United Kingdom) and Article 15/1-ğ of the Distance Contracts Regulation (Turkey) does not apply once the service has started. By placing an order, the User expressly consents to the immediate commencement of delivery of the digital content and waives the right of withdrawal.

7Intellectual Property and Copyright

7.1. Ownership

All content on the Platform, including design, logo, graphics, user interface, software, source code, database structure, algorithms, business processes, trademarks, service marks and all other materials, is the exclusive intellectual property of the Company or its licensors. These rights are protected under the UK Copyright, Designs and Patents Act 1988, Turkish Law No. 5846 on Intellectual and Artistic Works, Law No. 6769 on Industrial Property, and international copyright agreements (Berne Convention, TRIPS, etc.).

7.2. Restrictions

The following actions are strictly prohibited without the Company's prior written consent:

  • Copying, reproducing, republishing or distributing any part of the Platform content
  • Modifying, adapting or creating derivative works of the Platform or any part thereof
  • Using, selling, licensing or renting Platform content for commercial purposes
  • Reverse engineering the Platform, attempting to decipher the source code or decompiling it
  • Displaying any part of the Platform on other sites by frame or mirror methods
  • Collecting content using automated tools, bots, scrapers or similar technologies
  • Using the Company's trademarks, logos or other distinctive signs without permission

7.3. Licence

The Company grants users a limited, non-exclusive, non-transferable and revocable licence to use the Platform solely for personal and non-commercial purposes. This licence terminates immediately and automatically upon breach of these Terms.

7.4. User Content

Users represent and warrant that they have all necessary rights to the content they submit to the Platform. Users are liable for any claims and damages arising from user content infringing third-party rights.

7.5. Infringement Notice

If you believe your intellectual property rights have been infringed, please notify us at destek@sosyalin.com.

7.6. All Rights Reserved

All rights not expressly granted in these Terms are reserved by Sosyalin. Use of the Platform does not grant any right or licence not expressly granted herein.

8Limitation of Liability and Warranty Disclaimer

Important: This section contains liability limitations valid under English law. Please read carefully.

8.1. Warranty Disclaimer

THE SERVICES ARE PROVIDED "AS IS" (AS IS) AND "AS AVAILABLE" (AS AVAILABLE). THE COMPANY GIVES NO EXPRESS OR IMPLIED WARRANTIES. THIS INCLUDES BUT IS NOT LIMITED TO:

  • Warranty of merchantability
  • Warranty of fitness for a particular purpose
  • Warranty of non-infringement
  • Warranty of uninterrupted or error-free service
  • Warranty that specific results will be obtained

8.2. Limitation of Liability

The Company's total liability for any order or service shall in NO EVENT exceed the amount paid for that order. This limitation applies regardless of whether the claim is based on contract, tort (including negligence), strict liability or any other legal theory.

8.3. Exclusions from Liability

The Company shall in NO EVENT be liable for damages arising from the following:

  • Indirect, incidental, special, punitive or consequential damages
  • Loss of profit, loss of revenue, loss of business, loss of data or loss of reputation
  • Loss of expected savings or loss of business opportunities
  • Actions, policy changes or service disruptions of third-party social media platforms
  • Account suspension, closure or content removal
  • User error, negligence or incorrect information entry
  • Force majeure (natural disaster, war, terrorism, pandemic, strike, government action, internet outages, etc.)
  • Unauthorised access or security breach of user account
  • Changes, suspensions or terminations to the Platform or services

8.4. Platform Violations and Account Sanctions

The User acknowledges and accepts that the use of the services may violate the terms of use of third-party social media platforms (Instagram, TikTok, YouTube, Twitter/X, Facebook, etc.) and that these platforms may, at their own discretion, apply the following sanctions:

  • Temporary or permanent suspension of the account
  • Complete closure or deletion of the account
  • Removal of content or blocking of access
  • Deletion or reduction of followers, likes or other metrics
  • Restriction of account features (shadow ban, reach reduction, etc.)
  • Other sanctions applied by the platform

The Company is in no way liable for such actions, policy changes or sanctions by third-party platforms. The User accepts to use the services at their own risk and responsibility. No compensation, refund or refill may be claimed from the Company for damages arising from platform sanctions.

The User undertakes to hold the Company, its officers, partners and employees harmless from any claims, having knowingly and willingly accepted this risk.

8.5. Protection of Company Officers and Owners

The User expressly acknowledges that the Company's officers, partners, shareholders, employees, representatives and affiliates have no personal liability arising from the services under these Terms. No claim, lawsuit or enforcement proceedings may be initiated against these persons directly or indirectly.

8.6. Special Protection Under Turkish Law

For users resident in Turkey, under Article 115 of the Turkish Code of Obligations (Law No. 6098), the Company's liability is limited except in cases of gross negligence and wilful misconduct. The User accepts that, due to the digital and instant nature of the services, liability arising from the acts of auxiliary persons under Article 116 of the Turkish Code of Obligations is also subject to the same limitations.

8.7. Legal Limitations

These limitations and exclusions apply to the maximum extent permitted by applicable laws. Some jurisdictions may not permit certain warranty or liability limitations; in such cases the limitations apply only to the extent permitted by law.

9Indemnification Obligation (Indemnification)

Critical Provision: This section governs the user's indemnification obligations to the Company. Please read carefully.

9.1. Comprehensive Indemnification

The User agrees and undertakes to indemnify and hold harmless the Company, its officers, partners, shareholders, employees and representatives from any and all claims, lawsuits, investigations, damages, losses, penalties, costs and expenses (including legal fees, court costs, expert fees) arising from:

  • Breach of any provision of these Terms
  • Abuse or unauthorised use of the Platform
  • Infringement of third-party rights
  • Provision of false, misleading or incomplete information
  • Illegal activities or actions constituting a crime
  • Chargeback, payment dispute or fraud allegations
  • Violation of social media platform policies
  • Claims directed at the Company by third parties due to the User's actions

9.2. Right to Defend

The Company has the right to assume the defence of any claim or lawsuit within the scope of the User's indemnification obligation. The User may not enter into any settlement without the Company's written consent.

9.3. Under Turkish Code of Obligations

This indemnification obligation constitutes an independent debt undertaking under Article 112 and subsequent provisions of the Turkish Code of Obligations (Law No. 6098).

9.4. Continuing Obligation

This indemnification obligation remains in effect after account closure or termination of service use.

10Termination and Suspension

10.1. Company's Right of Termination

The Company may suspend, restrict or permanently terminate the user account without prior notice and without giving any reason in the following cases:

  • Breach of any provision of these Terms
  • Fraudulent, suspicious or unusual activity
  • Illegal activities or suspicion of crime
  • Abuse of the Platform
  • Chargeback, payment dispute or fraud
  • Recurring complaints or refund requests
  • Actions that would harm the Company's reputation
  • Other reasons at the Company's discretion

10.2. Consequences of Termination

In case of account closure:

  • Assessment of refund for incomplete orders is entirely at the Company's discretion
  • Discount coupons in the account may not be refunded
  • The User may not re-register on the Platform
  • Indemnification obligations continue

10.3. User's Right of Termination

Users may close their accounts at any time. Account closure does not affect existing orders or payment obligations.

10.4. Data Retention

The Company reserves the right to retain user data after account closure for legal obligations and potential disputes.

11Changes

11.1. Right to Change

The Company reserves the right to change these Terms at any time, for any reason and without prior notice.

11.2. Notification

Significant changes may be announced via the Platform or by notification to your registered email address; however, this is not an obligation.

11.3. Acceptance

Your continued use of the Platform after changes means that you accept the updated Terms. It is the user's responsibility to regularly check the current Terms.

12Governing Law and Dispute Resolution

12.1. Governing Law

These Terms and all relationships arising from the use of the Platform are primarily subject to the laws of England and Wales. Rules of conflict of laws do not apply.

12.2. Company Protection Under Turkish Law

For users resident in Turkey, these Terms have been prepared within the framework of the freedom of contract principle (Article 26 TCO) of the Turkish Code of Obligations (Law No. 6098). The User accepts the validity of these Terms under Article 27 of the Turkish Code of Obligations. The Company's liability is limited under Article 115 of the Turkish Code of Obligations, except in cases of gross negligence and wilful misconduct.

12.3. Protection of Company Legal Personality

The User accepts that under the Turkish Commercial Code (Law No. 6102) the Company has a separate legal personality and that no claim may be made against the Company's officers', partners' or shareholders' personal assets. Articles 329 and subsequent provisions of the Turkish Commercial Code are reserved.

12.4. Exclusive Jurisdiction

The parties accept the exclusive jurisdiction of the courts of England and Wales for any dispute arising from these Terms or the use of the Platform. Consumers in Turkey retain their mandatory referral rights under Law No. 6502.

12.5. Mandatory Amicable Resolution

In case of any dispute, the parties shall mandatorily seek resolution through good-faith negotiation for a period of 60 days before initiating litigation. Lawsuits filed before this period expires may be dismissed on procedural grounds.

12.6. Waiver of Class Action and Representative Action

The User may bring claims under these Terms only on an individual basis. The User expressly waives the right to make claims in class action, class action lawsuit or representative action.

12.7. Limitation of Prescription

Any claim relating to the Platform or services must be brought within six (6) months from the date the claim arises. This period is a special statute of limitations agreed by the parties within the framework of Articles 146-161 of the Turkish Code of Obligations.

12.8. Evidence Agreement

The parties agree that, under Article 193 of the Turkish Code of Civil Procedure (HMK), the Company's electronic records, log files and database records shall be conclusive evidence in disputes.

12.9. Legal Rights

These provisions do not affect the mandatory rights granted to consumers by applicable laws.

13General Provisions

13.1. Entire Agreement

These Terms constitute the entire agreement between the parties and supersede all prior written or oral agreements, offers and communications relating to the subject matter.

13.2. Severability

If any provision of these Terms is held to be invalid, illegal or unenforceable, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect.

13.3. Waiver

The Company's failure to exercise or enforce any right or provision under these Terms does not constitute a waiver of that right or provision. No waiver shall be valid unless made in writing.

13.4. Assignment

The User may not assign their rights or obligations under these Terms without the Company's prior written consent. The Company may freely assign these Terms to any party.

13.5. Independent Parties

These Terms do not create a partnership, joint venture, employment or agency relationship between the parties.

13.6. Third-Party Rights

These Terms do not confer any rights on any third party under the Contracts (Rights of Third Parties) Act 1999 and the Turkish Code of Obligations.

13.7. Headings

The section headings in these Terms are for convenience only and shall not be taken into account in interpretation.

14Specific Declarations and Acceptances

Binding Declarations: The following declarations are binding commitments you accept by using the Platform or creating an account.

By using the Platform, the User expressly declares, accepts and undertakes the following:

  • Capacity: I declare that I am over 18 years of age and have full capacity, and that I have the capacity to enter into contracts.
  • Informed Consent: I declare that I have read, understood and accepted these Terms of my own free will. I accept that the pre-contractual information obligation under Article 5 of Law No. 6502 has been fulfilled.
  • Service Nature: I accept that the services I purchase are of a digital content nature, that I have no right of withdrawal under Article 15/1-ğ of the Distance Contracts Regulation, and that I have expressly consented to the immediate commencement of the service.
  • Risk Acceptance: I declare that I accept that results cannot be guaranteed due to the nature of social media services, that platform policies may change, and that I knowingly and willingly accept these risks.
  • Limitation of Liability: I declare that I accept that the Company's liability is limited to the amount I paid, that the Company is not liable for indirect damages, and that I accept these limitations within the framework of Article 115 of the Turkish Code of Obligations.
  • Disclaimer of Personal Liability: I accept that the Company's officers, partners and employees have no personal liability, and that I may only make claims against the Company legal personality under the provisions of the Turkish Commercial Code.
  • Indemnification Obligation: I accept and undertake to indemnify the Company for all damages it may suffer in the event of my breach of these Terms.
  • Evidence Agreement: I accept that in case of dispute the Company's electronic records shall be conclusive evidence under Article 193 of the Turkish Code of Civil Procedure.
  • Jurisdiction: I accept the jurisdiction of the courts of England and Wales for disputes arising from these Terms.
  • Absence of Duress: I declare that I have accepted these Terms without any pressure, threat or fraud, entirely of my own free will.

15Contact

You may contact us with questions about these Terms of Use: